Privacy Policy

"Prevention is cheaper than a breach"

Humanly.app

Last updated: 01st January 2026 v1.2

This Privacy Policy explains how Humanly Project Ltd (“Humanly”, “we”, “us”, “our”) collects, uses, stores and protects personal data when you access or use our website and services.

Humanly Project Ltd is the data controller for the purposes of UK data protection law.

1. Who we are

Company: Humanly Project Ltd
Website: https://humanly.app
Main Jurisdiction: United Kingdom

2. What data we collect

We may collect the following categories of personal data:

a. Account and contact information

  • Name
  • Email address
  • Organisation name
  • Account credentials

b. Billing and payment information

  • Billing address
  • Subscription details
  • Payment status
  • Payment card information is processed securely by Stripe. Humanly does not store full card details.

c. Usage and technical data

  • IP address
  • Device and browser information
  • Usage metrics and feature interaction
  • Log and diagnostic data

d. Content submitted to the Services

  • Images or documents uploaded for analysis
  • Content may include personal data depending on user submission. Humanly processes this data only to provide the requested service.

3. How we use your data

We process personal data for the following purposes:

  • Providing and operating the Services
  • Authenticity analysis of submitted content
  • Account management and support
  • Billing, subscriptions and usage based charging
  • Service improvement and security monitoring
  • Legal, regulatory and audit obligations
  • Humanly does not use submitted content to train general purpose AI models unless explicitly agreed in writing.

4. Lawful basis for processing

  • Under UK GDPR, we rely on the following lawful bases:
  • Contract – to provide the Services you request
  • Legitimate interests – to operate, secure and improve the Services
  • Legal obligation – for compliance and record keeping
  • Consent – where required (for example, cookies and marketing)

5. Data retention

  • We retain personal data only for as long as necessary:
  • Account data: for the duration of your account and a reasonable period thereafter
  • Billing records: as required by tax and financial regulations
  • Uploaded content: processed temporarily and retained only as necessary to provide the service or meet contractual obligations
  • You may request deletion of your data, subject to legal requirements.

6. Data sharing

  • We may share data with trusted third parties, including:
  • Stripe for payment processing
  • Cloud hosting and infrastructure providers
  • Analytics and monitoring providers
  • Legal or regulatory authorities where required
  • All third parties are required to apply appropriate security and confidentiality controls.

7. International transfers

  • Where data is transferred outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent protections.

8. Security measures

  • Humanly implements technical and organisational measures designed to protect personal data, including:
  • Encryption in transit
  • Access controls
  • Secure infrastructure and monitoring
  • Limited internal access on a need to know basis
  • No system is completely secure, but we take reasonable steps to protect your data.

9. Your rights

  • Under UK GDPR, you have the right to:
  • Access your personal data
  • Rectify inaccurate data
  • Request erasure
  • Restrict or object to processing
  • Data portability
  • Withdraw consent where applicable
  • Requests can be made by contacting us using the details above.

10. Complaints

  • If you are unhappy with how we handle your data, you may complain to the UK Information Commissioner’s Office (ICO):
  • https://ico.org.uk

11. Changes to this policy

  • We may update this Privacy Policy from time to time. Material changes will be communicated via our website.
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